May 07, 2020

Receptionist

Receptionists are responsible for providing a good experience in the clinic for each customer.  Receptionists are the first to greet clients coming into our clinics, and therefore must be able to answer questions about our clinic and treatments, schedule appointments quickly, uphold policies and procedures, and maintain professionalism.


Essential Duties and Responsibilities Include:

  • Providing overall administrative support
  • Providing prompt and courteous service to clients and guests
  • Scheduling appointments
  • Creating and maintaining updated filing systems
  • Ordering and stocking office supplies
  • Maintaining email correspondence and follow-up
  • Maintaining professional appearance of front receptionist area
  • Handling additional duties as requested

Competency Requirements:

  • Possess excellent customer service skills
  • Be dependable
  • Have cheerful demeanor
  • Have the ability to work well with others
  • Have the ability to sell within a retail environment

Required Experience

  • High school diploma
  • Customer service preferred but not required
Apply Today
May 07, 2020

Laser Technician

Laser Technicians are primarily responsible for treating clients using advanced laser technology. Laser Technicians must maintain professionalism in many different scenarios including positive, negative or emotional situations. Laser Technicians are also uniquely qualified to upsell packages and sell products that would benefit the client, based on what is being treated.


Essential Duties and Responsibilities Include:

  • Keeping work space clean and sterile
  • Clearly communicate treatment programs
  • Explain to clients the treatment protocols and policies
  • Suggest options that meet customer’s needs and emphasize selling points of services
  • Develop relationships with clients

Competency Requirements:

  • Possess excellent customer service skills
  • Exhibit a strong worth ethic
  • Have ability to sell within a retail environment
  • Basic computer skills
  • Be able to inspire diverse customers and make them feel welcome and valued
  • Be a conversationalist who knows how to listen

Required Experience:

  • High school diploma
  • All certifications and licenses required to perform services
  • Preferred experience in working with esthetics and skin
Apply Today
May 07, 2020

Customer Service

Customer Service Representatives are the first point of contact for current and potential customers.  Customer Service Representatives must maintain professionalism while handling a variety of tasks and requests.  The responsibilities of customer service encompasses tasks such as scheduling and rescheduling client appointments, handling simple billing operations, maintaining updated information in client files including documenting interactions with clients and addressing all other customer concerns.

*Utah location only. 


Essential Duties and Responsibilities Include:

  • Greet customers and determine support needed
  • Suggest options that meet customer’s needs
  • Act as ambassador for laser hair removal
  • Clearly communicate programs and policies
  • Persuade customers to discuss membership programs with Client Specialist

Competency Requirements:

To perform the job successfully, an individual should demonstrate the following:

  • Motivated, proactive, assertive and tenacious
  • Manages difficult or emotional customer situations
  • Takes initiative and responsibility
  • Able to build and maintain positive relationships, collaborate and partner
  • Accomplished interpersonal and telephone communication skills
  • Responds promptly to customer needs and finds solutions for customers
  • Solicits customer feedback to improve service
  • Follows policies and procedures
  • Meets challenges with resourcefulness

Required Experience

  • High school diploma
  • Customer service preferred but not required
Apply Today
May 07, 2020

Sales

Sales Representatives are responsible for knowing all products and services offered by Simplicity Laser. This knowledge is utilized to create and sell treatment plans and packages suited to each client individually. Sales Representatives aim to give each client the most complete information regarding their treatments, including options for upgrading and products suited to their needs. It is also required of them to fill out contracts with clients, schedule appointments, make sure product is delivered, document interactions with clients, and most of all, be an ambassador and champion of Simplicity.

 *Utah location only

*Open positions available!


Essential Duties and Responsibilities Include:

  • Clearly communicate treatment programs
  • Greet customers and determine types of services desired
  • Suggest options that meet customer’s needs and emphasizes selling points of service
  • Persuade customers to purchase treatment programs
  • Act as ambassador for laser hair removal
  • Develop relationships with clients

Competency Requirements:

  • Motivated, proactive, assertive and tenacious
  • Manage difficult or emotional customer situations
  • Take initiative
  • Able to build and maintain positive relationships, collaborate and partner
  • Accomplished interpersonal and telephone communication skills
  • Respond promptly to customer needs and finds solutions for customers
  • Solicit customer feedback to improve service
  • Maintain confidentiality
  • Speak clearly and persuasively in positive or negative situations
  • Exhibit confidence in self and others
  • Be able to facilitate decisions
  • Demonstrate accuracy and thoroughness
  • Display orientation and profitability
  • Display sound judgment and reasoning
  • Uphold organizational values
  • Follow policies and procedures
  • Adapt to changes in the work environment
  • Consistently at work and on time
  • Meet challenges with resourcefulness
  • Observe safety and security procedures

Required Experience

  • High school diploma
  • Sales experience preferred but not required

Apply Today