Shoulders

Yes, as long as you haven't started your treatments. Packages are non-refundable once treatments have been started.

Yes, all packages expire one year from the redemption date.

We offer introductory packages so you can try the Simplicity experience before signing up for a membership.

Yes! If you have used less than half of your package treatments and want to upgrade to a membership you can apply the full amount of your package towards your membership to pro-rate your monthly cost. If you have used more than half of your packages treatments you can apply half the value of the package towards your membership to pro-rate your monthly cost. 

No. You can only treat the area you bought the package for. 

No. We don't give refunds on packages when your treatments have been started.

If you lose a treatment (due to no-showing to an appointment) you have the option to buy that treatment back for $20. It isn't $20 per appointment, it is $20 per treatment area. If you missed an appointment for your Brazilian and Underarms it would be $20 to purchase back each area.